Design Thinking
Empathize, define, ideate, prototype, test
- Best for
- solving human-centered problems
- Time
- half-day workshop
- Difficulty
- Intermediate
Example
Designing a self-service expense tool for non-finance employees
Five phases applied
- Empathize — shadow 8 employees through their last 3 expense reports
- Define — "Busy travelers need a way to file expenses without learning rules"
- Ideate — 30 ideas, voted to 5: receipt scan, auto-categorize, default approvers
- Prototype — 1-screen Figma flow tested with 6 employees
- Test — 5/6 finished in under 90 seconds; iterate on approval routing
Related frameworks
Want to fill in your own Design Thinking?
Get FrameworkList for iOS