Framework
Strategy

Value Chain

Primary and support activities

Best for
finding where value is created
Time
1–2 hr
Difficulty
Intermediate
Example

Where in our value chain are we actually creating value?

Primary and support activities
  1. Inbound logistics — self-serve sign-up, imports from Notion / Markdown
  2. Operations — inference pipeline, real-time collaboration server
  3. Outbound logistics — exports to PDF / Markdown, public share links
  4. Marketing & sales — long-form essays, founders' community presence
  5. Service — in-product chat, async email support
  6. Support: HR, R&D on AI quality, finance, procurement of cloud

Related frameworks

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McKinsey 7S

Strategy, Structure, Systems, Skills, Staff, Style, Shared values

Strategy

Balanced Scorecard

Financial, customer, internal, learning

Strategy

VRIO Framework

Valuable, Rare, Inimitable, Organized

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